ACT Strengthens Global Presence with New Philippines Operations
Philadelphia, Pennsylvania--(Newsfile Corp. - June 10, 2025) - Advanced Call Center Technologies, LLC (ACT), a 100% employee owned leader in customer experience solutions and premier Business Process Outsourcing (BPO) provider, today announced the launch of its new operations center in Manila, the Philippines. This strategic move marks ACT's continued global expansion in response to customer demand and strengthens the company's ability to deliver world-class outsourcing solutions across multiple time zones and markets.The new Philippines facility will focus on delivering comprehensive...
2025-06-10 8:00 AM EDT
ACT Recognized for Excellence in Sales & Customer Service by American Business Awards
Philadelphia, Pennsylvania--(Newsfile Corp. - April 9, 2025) - Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions, has been recognized with four prestigious Stevie Awards for Sales & Customer Service, underscoring the company's commitment to innovation, customer experience, and operational excellence.ACT has been honored with the following awards:Gold Stevie Award: Contact Center or Customer Service Outsourcing Provider of the YearSilver Stevie Award: Best Use of Omnichannel in Customer Service - Financial Services IndustriesBronze...
2025-04-09 1:39 PM EDT